With stores located within five miles of approximately 76 percent of Americans, and with popular online offerings and an award-winning mobile app, Walgreens interacts with 10 million customers a day. Whether it is for a prescription, last-minute grocery or gift needs, photo prints or beauty products, Walgreens helps customers quickly get in and get what they want with ultimate convenience, often finding an unexpected shopping need to fill along the way.
As Walgreens refreshes its displays and aisles, stores are getting easier than ever to navigate and are better lit and stocked with items that are more targeted and locally relevant. At the same time, advances in employee training are making customer service more personal and friendly.
Beyond the walls of its stores, customers get omnichannel access to Walgreens service, both online and through one of the most popular and sophisticated mobile apps in retail shopping. Use your phone to scan-and-refill prescriptions, clip digital coupons or order prints of your selfie photos.
Walgreens pharmacists are playing a greater role in health care than ever before. In addition to offering pharmacy services, Walgreens provides convenient access to important health services such as health tests and immunizations recommended by the Centers for Disease Control and Prevention. These are available every day during pharmacy hours on a walk-in basis. Walgreens is rapidly expanding the number of stores that offer private health consultation rooms, one of several ways the company is enhancing the patient-pharmacist experience and improving patient access to expert care.
Walgreens also offers convenient access to medical services through its Healthcare Clinic or other provider retail clinic services located in approximately 400 select Walgreens throughout the country. Healthcare Clinics are staffed by board-certified family nurse practitioners who are specially trained to diagnose and treat a wide variety of illnesses and chronic conditions, order diagnostic tests and provide preventive care. The Walgreens partnership with WebMD offers customers additional digital health resources.